We strive for 100% guest satisfaction. Our refund policy is aligned with our cancellation terms:
- Refunds are processed if cancellations meet our cancellation window.
- Refunds will be made to the original payment method within 7–10 business days.
- No refunds on no-shows, last-minute cancellations, or blackout dates.
- Partial usage of booking will not qualify for any refund.
- Returns are not applicable as we provide hospitality services, not physical products.
